Australia's #1 Healthcare Practice Marketing Company
Are you looking to grow your healthcare practice with a predictable inflow of high-quality patients? Are you looking to develop an online presence that stands out in the competitive digital environment?
Then you've come to the right place. Welcome to Practice Boost!
We have helped brand new practices rapidly grow from 1 to 10+ practitioners across multiple locations as well as helping mature practices fill empty patient slots. Importantly, we ensure our clients have a very positive experience seen through our 5-star Google rating.
How are we able to attract new patients to you? We do this through cutting edge Google, Social Media &AI campaigns alongside stunning websites that convert visitors into patients.
How did we get into the healthcare field? After helping our family and friends rapidly expand their clinics, we knew we were onto something and decided to focus on helping this wonderful industry.
Contact us today to see what we can do for you.
Kind regards,
Adam Smagarinsky, BSc, BComm (UNSW)
Director


Healthcare Specialists

Results Focus

Collaboration

VIP Service
Australia's #1 Rated Healthcare Marketing Agency
Read a few real stories fromour happy patients!
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Unleash Your Practice's Potential
Our innovative strategies and expert execution ensure that your business not only stands out but also thrives in today's competitive landscape.
Web Design & Support
We create modern, user-friendly websites tailored to healthcare practices, designed to enhance user experience and drive patient inquiries. Our websites are optimized for both desktop and mobile devices, ensuring your practice looks professional across all platforms.
Social Media Management
Amplify your brand's voice and connect with your audience on a deeper level through our social media management services. We create engaging content, manage your social presence, and run targeted campaigns to boost engagement and drive conversions.
Digital Strategy Development
Our team of experts collaborates with you to understand your business goals, target audience, and market landscape. We then craft a comprehensive digital marketing strategy tailored to your brand, ensuring all efforts are aligned to drive growth and maximize ROI.
SEO & AI SEO
Our SEO services ensure your practice ranks higher on Google and AI engines like ChatGPT, helping you reach more potential patients. By optimizing your site’s content and structure, we drive organic traffic and boost visibility.
Google Ads
With targeted Google Ads campaigns, we help your practice appear at the top of search results, attracting patients who are actively searching for your services. Our experts continuously optimize ads to maximize ROI.
Email Marketing
Stay top-of-mind with your customers through personalized and effective email marketing campaigns. We design, execute, and analyze email campaigns that nurture leads, retain customers, and drive conversions.
Sales Training
Our goal is increase your patient numbers and therefore our job doesn't finish when a patients enquiries but once they are in the chair. We partner with sales trainers to increase the effectiveness of your reception, front-office team to ensure leads becoming paying patients.
Content (Blogs, Photos, Videos)
Content is king. Our professional team of videographers will curate effective photo and video content to enhance your digital presence. Our copy-writers have years of healthcare experience and write great content for your blogs, websites and social media.
Recruitment
We can support you in recruitment of general practititioners to help handle the influx of new patients coming to your practice
View Some of Our Case Studies
Here are some of our standout case studies that showcase our expertise and commitment to excellence.
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Get in touch and boost your practice growth!
We’re excited to hear from you! Reach out to us and we will get back to you as soon as possible.
Frequently Asked Questions
We’ve compiled a list of the most frequently asked questions to help you get the information you need and doubts cleared.
What is an AI receptionist?
Results typically start appearing within 3 to 6 months, depending on the competitiveness of your market and the strategies used. SEO and organic campaigns take time, while paid advertising like Google Ads can show results faster.
How can an AI receptionist help a GP practice?
An AI receptionist can help reduce reception workload by handling common patient enquiries, appointment requests, cancellations, opening hours, practice information and other routine calls. This allows your reception team to spend more time supporting patients in the clinic and managing more complex enquiries.
Can the AI receptionist book patient appointments?
Yes. Depending on your practice management and booking systems, the AI receptionist can be configured to assist patients with booking, rescheduling and cancelling appointments while following your practice's appointment rules.
Can it integrate with our practice management system?
Integration options depend on the systems your practice uses. We integrate currently with Best Practice.
Can the AI receptionist answer multiple calls at once?
Yes. One of the key advantages of an AI receptionist is its ability to handle multiple incoming calls simultaneously, helping reduce hold times and missed calls during busy periods.
Can patients still speak to a real receptionist?
Yes. AI reception is designed to support your reception team, not prevent patients from speaking with them. Calls that require human assistance can be transferred or escalated according to rules established by your practice.
What happens if the AI cannot answer a patient's question?
The AI can be configured with escalation pathways for enquiries it cannot appropriately handle. Depending on your setup, this may include transferring the call, taking a message or directing the patient to contact the practice team.
Will an AI receptionist replace our reception staff?
For most GP practices, the goal is not to completely replace reception. Instead, AI can handle a significant portion of repetitive phone enquiries so staff can focus on patients who require human assistance, in-practice administration and more complex tasks.
Can the AI receptionist handle different accents and ways of speaking?
Modern voice AI can understand a wide range of accents and conversational styles, but performance can vary. We recommend testing the system against realistic patient calls before implementation and establishing clear escalation options when the AI has difficulty understanding a caller.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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